Frequently asked questions

  • How can Callthrough.net charge so little? The difference is really huge!
  • Callthrough.net purchases calling capacity in large quantities. And we are pleased to pass on the discounts we get to our customers so everyone can place chaep international calls. It makes a BIG difference!
  • Do I have to sign up with Callthrough.net to start saving on my calls?
  • No, all you do is enter the number for the country you want to call.
  • How do I pay for my calls? Do I receive a bill sent to my home address?
  • No, all you do is pay your normal telephone bill.
  • What are Callthrough.net's calling rates exactly?
  • All you pay are the rates per minute that are listed at our website. You also hear what the rate/minute will be right before your call is placed. It can't be any clearer than that!
  • About the rate per minute: will I get charged extra for the Callthrough.net number?
  • No, the listed rates per minute are what you actually pay. There are absolutely no other costs involved!
  • Can I also use your numbers when I call from my cell phone?
  • Yes! The charges for using your cell phone will be added, of course, and depend on your provider and the kind of subscription you have.
    PLEASE NOTE: some providers of cell phone services tack on a substantial surcharge for calling Callthrough.net numbers. For more information, check with your own provider.
  • Can I also use Callthrough.net when I call from a pay phone?
  • Yes, you can, but it's not cheap. Calling from a pay phone to a Callthrough.net number costs more than calling from a fixed phone at your home or office.
  • I have a Casema, Tele 2, UPC, @Home or Scarlet subscription. Can I still call using Callthrough.net?
  • Yes, you can use Callthrough.net no matter what kind of subscription you have.
  • Do I pay per minute or per second?
  • Our computerised system accurately calculates the rates per second. So you never pay too much!
  • What are the call set-up charges?
  • There is a call set up charge of 4.5 cents which your provider will charge you.
  • How is it possible that certain call destinations have the same Callthrough.net number?
  • These call destinations are all included in the same rate. This is why you can use the same Callthrough.net number to reach various call destinations.
  • Can I use Callthrough.net to place calls inside The Netherlands?
  • Yes, please have look at the rates for calls inside The Netherlands.
  • How can I reach Callthrough.net?
  • By using the link in the menu or by sending an e-mail to support@callthrough.net.