Frequently asked questions

  • How can Callthrough.net charge so little? The difference is really huge!
  • Callthrough.net purchases calling capacity in large quantities. And we are pleased to pass on the discounts we get to our customers so everyone can place chaep international calls. It makes a BIG difference!
  • Do I have to sign up with Callthrough.net to start saving on my calls?
  • No, all you do is enter the number for the country you want to call.
  • How do I pay for my calls? Do I receive a bill sent to my home address?
  • No, all you do is pay your normal telephone bill.
  • What are Callthrough.net's calling rates exactly?
  • All you pay are the rates per minute that are listed at our website. You also hear what the rate/minute will be right before your call is placed. It can't be any clearer than that!
  • About the rate per minute: will I get charged extra for the Callthrough.net number?
  • You pay the 0900 service charges, and the usual access charges from your provider. The access charges vary, so you should check this with your provider.
  • Can I also use your numbers when I call from my cell phone?
  • Yes! The charges for using your cell phone will be added, of course, and depend on your provider and the kind of subscription you have.
    PLEASE NOTE: some providers of cell phone services tack on a substantial surcharge for calling Callthrough.net numbers. For more information, check with your own provider.
  • Can I also use Callthrough.net when I call from a pay phone?
  • Yes, you can, but it's not cheap. Calling from a pay phone to a Callthrough.net number costs more than calling from a fixed phone at your home or office.
  • I have a Casema, Tele 2, UPC, @Home or Scarlet subscription. Can I still call using Callthrough.net?
  • Yes, you can use Callthrough.net no matter what kind of subscription you have. Some providers may not allow you to call 0900 numbers, in that case you can ask your provider to change that for you.
  • Do I pay per minute or per second?
  • Our computerised system accurately calculates the rates per second. So you never pay too much!
  • What are the call set-up charges?
  • There is a call set up charge of 4.5 cents which your provider will charge you.
  • How is it possible that certain call destinations have the same Callthrough.net number?
  • These call destinations are all included in the same rate. This is why you can use the same Callthrough.net number to reach various call destinations.
  • Can I use Callthrough.net to place calls inside The Netherlands?
  • Yes, but in most cases it is cheaper to call directly.
  • How can I reach Callthrough.net?
  • By using the link in the menu or by sending an e-mail to support@callthrough.net.